SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-40 Business days |
Australia, New Zealand |
10-40 Business days |
Mexico, Central America, South America |
15-40 Business days |
Asia |
10-40 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. However, sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of travelular (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of travelular.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Frakt Tok 20 Dager til Norge
Super advise store on time sends everything so I recommend thank you
Good, corresponds to the description)
All the claimed prickly work. And fast and wireless charging... Capacity to measure did not have time-bought not myself .. I already did. If possible-I will add a review later
Thanks a lot. Good wireless charger.
not big and nice. Not need wired
The goods came 20 days before Moscow, delivered by the service of sdek to the door, the bank is sealed in a branded box. I recommend the store and the product.
so good
A little disappointed in the size, the bank is large. On advertising pictures, the bank next to large smartphones hides its true dimensions. Otherwise everything corresponds to the description.
Work as advertise. The best part is stand, which very useful for watching movie, exercise, working, and still charging. Come with some charged power, can use immediately.
An excellent device, the only nuance is that even if the device is connected with power-still to turn on wireless charging you need to press the button. It would be great to fix that at home could be used as a wireless charging (put and started charging), well, on the road it would start by pressing the button. It is even better to take this function into a separate toggle switch
Got... Happy cannon bomb is happy!!! I advise everyone a little more than a week
Super battery. Do not chase for cheaper options, I first bought twice cheaper, it failed on the second charge. This same Chase is not the first week, and very satisfied.
Fast charging. Working good.
Excellent. The phone is immediately charged, can be used in two positions (horizontally and vertically), charges and so on. Purchase is enough. Delivery 2 weeks.
Itself is very quickly charged, and also quickly discharged. The Samsung watch does not charge (although in the description it is not) is heavy enough.
Excellent goods, ordered a second, for his wife. Fast charging with wire and without. Large capacity.
Everything is super!
The price is constantly changing, which pisses. It came quickly. Wireless works. Voltazh self-discharge does not fall quickly.
It came quickly, quality as always on top, i recommend! Bought for samsung s6 edge, works both wireless charging and fast usb charging.
Super! Before that i bought a friend. Now i bought myself. Technically everything is as in the description. Worth your money. How many rides in lions i will not say. Because this information is not needed by 99% buyers.)))
Wireless charging does not work with samsung gear s3, otherwise everything is fine
Work well. Shipping to Latvia time is long. Charging ok my phone.
Great item! Top quality! Fast shipping! Seller recommend!
Received your quickly arrived did not open and so everything seems to be on the package clearly, the store cross, separately thanks for such a short time.
Works great. Quickly delivered by courier service to the house. There is one but. There is a scratch on the case. Not strong, but still not pleasant. Since the charger was packed in the factory film, most likely it is a production marriage. But it's still a pity that the new device scratches :( in the photo everything is visible.
The goods store sent quickly! He went 2 weeks to mo. The courier delivered the parcel to the door, which was very handy! The seller commented on the order and delivery. The device is a little heavy, but a large capacity, there is a small screen with charge-discharge data. It is very cool that it has 2 input-output and plus contactless charging, so you can charge simultaneously 3 phones or tlf and 2 ipad. Suitable for charging ipad pro. I recommend the seller and the store for further purchases.
Delivery to moscow 3 weeks, good thing, everything works. Delivery sdek.
Heavy, metal body. Everything works. Without the wire ntсu12 + did not charge. That was not promised but hoped to work. Delivery less than a week to the ryazan region.
It came in 4 days, works on hurray, through the wire fast charging
very good quality very nice
It came in 3 weeks, charged at 80%, complete with a cable, a strange shape probably typec, wireless charges.
Amazing quality! Looks great, feels great. It works, but I don't know about the capacity yet. It is very heavy. Shipping was very fast!
Arrived for 3 days, wireless charging works, wired too, satisfied
Very comfortable thing! Iphone 8 plus is not charged quickly via the wireless interface, but it's nice :) communication with the store was not needed. Delivery to the house right in hand.
Everything is on top. 5 * all as stated. Quickly delivered, the quality is excellent. I recommend!
Thank you. We'll test. Everything works for 100%
Product quality is good, but delivery is longer than expected.
It's been a long time. Buyer protection came to an end. Track number month stopped moving after the parcel reached latvia. Wrote to the store, but he answered only after he opened the dispute. Tried to look for the parcel, but it's useless. As a result, the dispute was decided by ali, the money was returned. A week later the parcel arrived. Quality looks good. I did not check, because i took not myself. The seller can be trusted, only he had to hurry to extend the protection of the buyer.
Very cool and useful thing for fans not to keep the phone in the outlet)) turns off if the iphone stood on the energy saving mode charging up to 81%, and if the normal mode charges up to 100% and also turns off! I think it is useful for the battery this thing! By the way it looks also fire)
Delivery to kharkov is very long, even had to ask the store to extend the time for a month. The seller without problems extended, thank you! The goods came safely and safely. Samsung s7 edge wireless charges well. The truth to go wireless when the phone needs to press the button of the bank.
Chic unit all works delivery in russia by courier to apartments for 3 days
Overall satisfied, but it seems 10000 charge volume is an exaggeration
The item came perfectly packed in a box with instructions and a usb type C cable. It is little piece with a magnet on the back so you can rest it in a stand position. Don’t hesitate in buying this item, I’ll be buying more from this store. (The shipping was a little slow)
I'm always happy to ship faster than scheduled. Thank you.
Looks solid, came to moscow in a week. Charged 72%. There is a wire of 50 cm, in appearance quality. I liked it.
Good product, just some details that don't match the description, for example, the output in the real product says 5 v to 3a, instead of the page the description says 5 v to 2a, so they are different. The inalambric load is slow but in the description of the page is indicated (5 w inalambrica versus 15 w cable) it's quite the difference in loading time. The product works well, and has fast charging for samsung.
I ordered 12.07. 13.07 sent. 29.07 arrived in moscow. 04.08 arrived in novosibirsk and 06.08 courier brought home. The battery itself was charged by 78%, light, convenient, quickly charges from the wire, wireless charging until i tried, then write off. I advise the store.
Stylish beautiful comfortable with stand
The best coupon channel and super chinese store deals for peru and latin america. Meet us on all our networks: Facebook: china offers and coupons Telegram: @ Chinaofertasycoupons @ Xiaomioferta