We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-40 Business days |
| Australia, New Zealand | 10-40 Business days |
| Mexico, Central America, South America | 15-40 Business days |
| Asia | 10-40 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. However, sometimes due to free shipping tracking is not available. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Perfect, as you describe.
Good quality in day time but it's not good in night time stabilization normal.
All mounts from go pro. The quality is still difficult to say. Not all flash drives fit
Very complete just missing use it
very good product. many features.
Excellent but took a month and grilled us
Got a camera in 20 days. Sdek with home delivery. Packed perfectly, but despite this kurpus packaging with crack, the camera is not hurt. First action camera. There is nothing to compare with.
The package corresponds.
In a few weeks I'll be pregoning and I'll tell you for sure
The camera did not come, lost somewhere on the territory of China, after opening the dispute the money AE returned. Correspondence with the sold did not decide anything, he asked to wait, then wait again. Sdek was released. I called them several times and they every time claimed that they did not receive the parcel and that it is in China and so for 2 months! In short, I was choked and I opened a dispute. The money was returned. Thank you ae!
Fast shipment - everything OK. I would recommend.
A quick delivery of the correct product. I did not have chance yet to use it a lot
Complete set. Together with the standard set of the camera 3 batteries (was ordered 5 option). Removes excellent for its cost, image stabilization works. Bought for skiing. There is also a mode for the DVR. Mounts on the helmet are several, which is very convenient. It will be possible to rearrange the camera in front back).
The camera is excellent, shipped from the United States, received in 2 days, the video shooting quality is very good, the store service is very good, timely reply information。
Everything corresponds to the description. Ordered through the Russian Federation came within 4 days. Let's see the camera in the case...
Matches the great description! Thank you A + Recommended store and thank you for the SD card of 128G in gifts ..
The first hour of use, everyone is happy. All as in the description, the goods came megastly. For their money it's even more than I expected, soon we'll go try the field conditions, in the rooms everything is fine. Aquabox drowned in the jar, all the hood is leak-proof. Promptness of the store, at the highest level ordered 11.11. Got 14.11. By sound average, by control it is a pity that the application on the English. The bracelet works fine. If possible, I will add the comment.
Ordered in the first hour of sale 11.11. Received 14.11-3 days delivery from Moscow. The kit is full, everything is fine. How to deal with shooting modes I will add a review of the quality of shooting, so far I can not say anything.
Good packaging and fast shipping and good product
The packaging is arrived undamaged. The box is fantastic and full accessories.
Shipment dotarła in express rate (only 7 days!!!). Very good product. Recommend and best regards.
Pretty good for the price, obviously not a GoPro
Seller 100% class! The product corresponds to the description, sending within 24 hours, vacuum packing chamber. Delivery of the parcel 20 days. I am satisfied with the quality of video shooting. Photo Super! recommend. The store of good luck and health to him and his loved ones.
good product and fast delivery. The item was packed very well. I ordered an extra waterproof housing but it was included. That was not clear to me.
Camera is really great, fast shipment ,I can only recommend camera and store
Very fast delivery. Perfectly packaged. Haven't tried being a birthday present is. Further review follows half Dec.
Came super fast! 15 days before Moscow. because this gift is still not unpacked and not checked so that I will complement the feedback.
good item but item had 4 week delay at china airport with no tracking updates and slow to deliver australia.
The camera arrived in excellent packaging and suitable time as requested
Super super well, the camera, I ordered it on 24/09/2019 and it came to you on 24/10/2019 for free shipping, I highly recommend the store, very attentive to all my questions, the only flaw I see in the camera is that the stabilizer can't activate it, From there on, the camera is fine, I'll keep testing and soon upload photos and videos with it
Gyors szállítás, korrekt ügyynzés, remek minőség! Csak ajánlani tudom.
Great product
100% SELLER VERY GOOD FAST SHIPPING 7 workdays delivery
Very fast delivery to Lithuania. Standard set. Sorry I didn't order the micro sd card. Anyway satisfied
just got it, so far so good :)
It works very well!
Came in for 3 weeks. Packed as a factory. There was some dust inside. Works.
Very cool camera, worth your money. The store still put many gifts in the set. Delivery fast for 1.5 weeks already took.
I received oct32019, excellent packaging, it's a gift for my girl youtuber will be happy, delivered long in advance for the time well recommended to the store, i will try and leave new experiences, thank you in advance
perfect
The camera is very satisfied. Rich equipment and high-quality shooting. Aquabox is tested no complaints, the remote on the hand is also very udbno! But i'm not happy with the store. I ordered august 15, chose a shipping method with tracking, the delivery time was written on august 30, which pleased me, in early september was going on vacation. Paid. The seller sent very quickly, but other ultra-slow shipping way, and my order began to glow the delivery date as mid-october!!! I was very upset, the seller answered my messages obtecaemo: do not worry, we hope that the goods will come early... I resent why the seller unwillingly changed the way of delivery by increasing the time by 1.5 months. The parcel arrived in mid-september, and not in late august as i expected
Shipping is in took days. Remote control and phone set description is low by connecting the dog ate. Remote control, Bluetooth, phone WiFi connection is four.
The product arrived very well packed the store is Congratulations
Parcel has received. Thanks for your work.
Got the package in good condition after my stupid local post had been returned to the shop but the store had resent it to me. Finally got the package after 1.5 months. Everything works fine. Recommended seller. Will leave additional feedback after use.
Received in 7 days. Fantastic. I can't wait to try. Packing protected but preferred a rigid box estenza belongings to the protection to avoid crushing. The box looks not damaged. The machine looks OK. Not yet proven.
Working very good!
Unqualified .. Quality flawless .. warmly recommend...
Everything is delivered quickly and without problems. Maybe i'm picky, but i don't like the image itself. I have an andoer 4 k, all xiaomi 1 model and a model 4 k and another on navotaka 60, so visually i can see the difference in the image. But, therefore, i bought, in order to make conclusions about the brand for myself. The case of the protective glass is broken. Just a hole.
Reached my hand in 20 days. I do additional feedback when I use a little. 22.85 taxes came out.